Ekraa School Privacy Policy

Effective Date: 05/11/2024

Ekraa School is committed to protecting the privacy of its users, including students, parents, and teachers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and any other tools or services provided by Ekraa School. Please read this Privacy Policy carefully to understand our policies and practices regarding your information.

By using our services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Student Information: Full name, age, grade, and contact information for educational purposes.
• Parent/Guardian Information: Name, contact information, and relationship to the student.
• Teacher Information: Full name, contact details, and qualifications for employment and educational purposes.

1.2 Sensitive User Data:

• Educational Records: Grades, progress reports, and other performance-related data.
• Behavioral and Attendance Data: Records on student behavior, attendance, and other relevant data for academic progress tracking.
• Health and Wellbeing Data (where applicable): Any required health records, allergies, or medical information necessary for student safety.

1.3 Usage Data:

• App and Website Usage: Information on how our website or app is accessed and used, including interactions, preferences, and performance data.

2. How We Use Information

We use collected information for the following purposes:

• Educational Progress: To provide academic resources, track educational progress, and support individualized learning.
• Communication: To send notifications and updates regarding classes, events, grades, and relevant school information.
• Safety and Security: To ensure the safety of students, comply with school policies, and protect against unauthorized access or disclosure.
• Research and Development: To improve our services, app functionality, and educational resources based on usage data and user feedback.

3. Data Sharing and Disclosure

Ekraa School does not share, sell, or rent your information to third parties except as described below:

• Service Providers: We may share information with trusted service providers who support our operations, such as IT services, data analytics, or communication services. These providers are bound by confidentiality agreements.
• Legal Obligations: We may disclose information to comply with applicable laws, regulations, or legal processes, or in response to lawful requests by public authorities.

4. Data Security

We take the protection of your information seriously and implement reasonable physical, technical, and administrative safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and sensitive data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Children’s Privacy

Ekraa School is committed to safeguarding children’s privacy. We do not collect personal information from children under the age of 13 without parental consent, as required by law. We adhere to COPPA and FERPA standards, as well as other relevant data protection laws.

7. User Rights

Parents, guardians, and eligible students have the following rights with respect to their personal data:

• Access: You may request access to the personal information we hold about you or your child.
• Correction: You have the right to request correction of inaccurate information.
• Deletion: You may request deletion of your personal data, subject to any legal requirements for retaining the data.
• Withdrawal of Consent: You can withdraw consent for processing personal information where applicable. Note that this may impact our ability to provide some services.

8. Information We Collect

· Device Information: Only by your permission to accept the push notifications we are collecting the app id.

· Location Data: We don’t use in our application any information about user location.

9. News Policy

At Ekraa School App, we are dedicated to sharing information exclusively related to Ekraa School events and activities.
We do not engage in publishing or promoting any external news.

10. Changes to This Privacy Policy

Ekraa School reserves the right to update this Privacy Policy as necessary to reflect changes in our practices, technology, legal requirements, or other factors. We will provide notice of material changes to this Privacy Policy and indicate the date of the latest update. We encourage users to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ekraa School
Bab bin Ashear, Tripoli – Libya

www.ekraa.com

Ekraa.school.ly@gmail.com
+281 021.491.8996 / +281 021.710.3333

+281 021.710.4444 / +281 021.720.7081